Get in Touch
We're here to help with magazine recommendations, order support, subscription questions, or any inquiries you may have. Real people, real responses typically within 12-24 hours.
Email Us
Best for detailed inquiries, order issues, or when you need to attach photos or documents.
Call Us
Speak directly with our team for urgent matters, complex questions, or personalized recommendations.
Sat: 10:00 AM - 4:00 PM EST
Visit Our Office
Located in Manhattan's Upper East Side. Office visits by appointment only — please call ahead.
New York, NY 10021-4204
United States
Send Us a Message
Have a question or need assistance? Fill out the form below and our team will get back to you as soon as possible. All fields marked with an asterisk (*) are required.
What to Expect
We pride ourselves on responsive, personal customer service. Here's what you can expect when you contact us:
Common Questions We Can Help With
📖 Magazine Recommendations
Need help finding the perfect magazine? We'll provide personalized suggestions based on your interests.
📦 Order Tracking
Questions about your order status or tracking information? We'll provide updates and resolve issues.
🔄 Returns & Refunds
Need to return or exchange an item? We'll guide you through our return process step-by-step.
📬 Subscription Management
Questions about starting, pausing, or canceling a subscription? We'll help manage your account.
🎁 Gift Subscriptions
Want to give the gift of magazines? We'll help you choose and set up the perfect gift subscription.
💳 Billing Support
Payment or billing questions? We'll clarify charges and resolve any payment-related concerns.
Our Hours of Operation
📧 Email Support
- Monday - Friday24/7 (responses within 12-24hrs)
- Saturday - Sunday24/7 (responses within 24-48hrs)
📞 Phone Support
- Monday - Friday9:00 AM - 6:00 PM EST
- Saturday10:00 AM - 4:00 PM EST
- SundayClosed
🏢 Office Visits
- Monday - Friday10:00 AM - 5:00 PM EST
- By Appointment OnlyPlease call ahead
- Weekend VisitsNot Available
Our Manhattan Office
NoodleMagazine Headquarters
985 Lexington Avenue
New York, NY 10021-4204
United States
Located in Manhattan's Upper East Side, our office is situated in one of New York's most iconic publishing districts. We're close to many of the world's leading magazine publishers, giving us unique access to industry insights and advance content.
Getting Here: Nearest subway stations are 68th Street - Hunter College (6 train) and Lexington Ave/63rd St (F, Q trains). Street parking available; several parking garages nearby.
Please Note: Office visits are by appointment only. Contact us to schedule a visit.